Cancellation policy

  • Due to administrative costs and the small capacity of our events, all bookings are non-refundable. 
  • If you cancel your booking more than 48 hours before the event, we can give you the balance as a credit to your account or in your name to use for a future event.
  • Alternatively, if you contact us more than 48 hours before the event, we can transfer your booking to another person you name.
  • No-shows and cancellations with less than 48 hours notice will not be refunded and no credit given.
  • If you book through EventBrite, the EventBrite booking fee is non-refundable in all cases. 
  • If you can’t make it to your booking, please cancel with us as soon as possible, so we can offer your place to someone else.
  • If you wish to cancel a booking, you can do so in your account area on this website, or by emailing info@jazzmad.co.uk 

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